FAQs + Free Resources

Check Out Our Free Resources

This page contains answers to commonly asked questions as well as free resources you can use to on your health journey.

Elevate.

Educate.

Support. Compassion.

FAQ

Don't see your question answered here? Send us an email at [email protected]

Are Appointments In Person Or Online?

All services can be completed virtually. Dr. Ford currently offers in-person appointments at her office if you are local to Redlands, CA. Megan and Aman are currently only virtual.

I Don't Live In California Can I Still Get Care?

Here’s the states we currently can provide virtual care: Arizona, California, Colorado, Connecticut, Indiana, Massachusetts, Maine, Michigan, New Jersey, New York, Oregon, Virginia, Vermont & Washington.

What Insurance Do You Accept?

For Medical Nutrition Therapy services, IWMG is paneled with United Behavioral Health, Aetna , Cigna, and Optum (Inland Empire) and has pending contracts with Blue Cross, and Health Net.

How To Use Insurance?

I can provide SuperBill and Invoice documentation for retroactive reimbursement upon request. Rates are specific to your insurance and co-pays may be required. Check with your insurance carrier for specific requirements.

How Can I Contact IWMG?

Call: 909-894-8084

Fax 909-363-8731

Email: [email protected]

What's Your Cancellation Policy?

All appointments must be cancelled or rescheduled 24 hours prior to your appointment to avoid no show fees. The fees are as follows: $75 total for each appointment missed.

If you are unable to provide notice, you will be charged your full fee.

Cut Through The Noise

We want to help you cut through the noise of the diet industry. We offer lots of ways to learn and grow while on your journey to a healthy, happy, you!

Imagine Wellness Monthly Newsletter

Every month Dr. Patty Ann Ford drafts up a newsletter that has free journals, worksheets, cookbooks, exercises & more!

She goes over health topics big and small, giving you actionable steps that you can introduce into your life!

Sign up now to get 10 free recipe books!

Youtube & Instagram

Do you need help balancing structure and freedom to achieve your wellness goals? 

Imagine structure was made for you!

– Customized and individualized meal plan with 14 page nutrient resource packet for portions reference
– 90 min of total session time to navigate Implementation of meal plan (One 60 min session + One 30 min follow up session)
– Text/voice message access to Patty Ann for questions & personalized guidance from initial to follow up session
– Mindset coaching
– Monthly newsletter

Podcast

By:  Doug &  Dr. Patricia Ford

Our 12-step online course for eating disorder recovery offers a structured, compassionate approach to healing, combining proven techniques with personal empowerment. Each step guides participants through practical tools and emotional support to build lasting recovery and a healthier relationship with food and self. With flexible access, expert guidance, and a supportive community, this course provides the resources needed to reclaim balance and well-being.

Our Testimonial

Real Stories, Real Transformations

“Very insightful, causing me to evaluate my thoughts and actions to become a more happy and content person. I am pursuing new goals and increasing my health, physical and emotional. The newsletter is ray of hope every month. I would recommend her services.”

– IWMG Patient

We are committed to providing compassionate, confidential, and effective health care for all types of individuals.

© Imagine Wellness Medical Group. 2026. All Rights Reserved.